I recently took my daughter here for a 21st birthday treat, we had a wonderful day; immediately on arrival you feel welcomed. All the staff are extremely professional and helpful. The spa is very clean and the ambiance was perfect, low lighting, very relaxing, the smell of lavender oil throughout is gorgeous! Special thanks to Kirsty and Kerry who were very helpful and kindly gave my daughter a beautiful Elemis gift set, as it was her birthday. The attention to detail is very good, with Asian tea, smoothies and fresh fruit available, nothing is too much trouble. We had a wonderful back massage and the therapists were faultless, respectful and professional, taking the time to understand your individual needs.